GCLI Support

Help with your GCLI account, OISC or OISE access, and technical problems. You can send a request without signing in.

Before you send a request

Forgot your password? Reset it here. That page also explains how to find your registered email or check for a missing reset email.

OISC delegates: ask your Faculty Advisor for your shared Delegate Access Code. For general enquiries, research collaboration or participation questions, use the general enquiry form.

Fields marked * are required.

Full name *

Institution / organisation *

Email where we can reach you *You must be able to open this inbox. It may be different from your registered email.

Which service? *

What do you need help with? *

Possible registered email (if known) Page or screen where the problem occursUse the page name or address only. Do not paste a password-reset link or any link containing a private token. Device and browser (if known) What happened? *Tell us what you tried, what you expected, and what happened instead. Include the error message and approximate time, if available. Do not include passwords, access codes, reset links or other students' personal information. Your information will be emailed to the GCLI support team to handle this request. An account change may require identity verification. Privacy